Grateful for a Good Relationship with our IT Guy

Sometimes I think that my cubicle at work is in the best spot. I'm next to a good guy to chat with and on the other side is our IT guy, Ron. Ron is great and a genius when it comes to computers and our accounting software that we use. Sitting next to him, I see how others treat him and I do not envy his position. Not that anyone is mean to him, but it's usually and "I need this and I need it now" kind of thing. I think he gets really stressed out sometimes. Well, I have learned the best way to get Ron to do things for me quickly. I let him know my problem but I usually say when you can get to it and he then does it right then and there, if he can. It's great and I'm always very grateful to him which I know he appreciates. Others have seen his quick response to me and try to get me to help them because they are unsuccessful. Ron likes to joke with people that he'll put their problem on the list and will probably get to them in a month or so or whatever. He's totally joking but most everyone is not in the mood for that kind of joke. Like I said they want to hear that it will be done now. Well, he doesn't respond well to that. So now these two guys I work with usually call me when they have an IT problem if they feel Ron is being unresponsive and I usually help them out and ask Ron for them and he does it. It's really great to have such an important person in my corner. Very powerful. I'll try to use the power for good though.